Privacy notice

Who is responsible for your data

México mi Casa is responsible for processing the personal data you provide when booking.

What data we collect

Your name, email address and, if you share it, your phone number. On arrival we may ask for official identification where local law requires it.

We do not collect or store your card details: payment is processed directly by the payment gateway.

What we use it for

To manage your booking and your stay, to communicate with you about it, to issue tax receipts when you request them, and to comply with our legal obligations.

We do not send you marketing unless you ask for it, and we do not sell your data to anyone.

Who we share it with

With the payment gateway, to process the charge. With cleaning and guest-service staff, only what is needed to look after your stay. And with the authorities where the law requires it.

How long we keep it

As long as needed to look after your stay and to meet the tax and legal obligations arising from it.

Your rights

You may request access to, rectification or deletion of your data, or object to its processing, and you may withdraw your consent. Write to us and we will tell you what we need in order to act on it.

Cookies and analytics

This site does not use tracking cookies or third-party advertising tools. We count visits anonymously, without storing your IP address or anything that could identify you, and that count resets every day.

Changes to this notice

If we change it, we will publish the new version here with its date. The version in force at the time of your booking is the one that applies to your data, and it is recorded alongside it.